By Jana Darling, MGI President
Over the past year, I’ve had many conversations with association leaders about capacity, priorities, and how to keep pace with rising expectations. There is a genuine desire across the association community to do what’s best for members and the industries they support. Often, the challenge is delivering at a high level while working within limited time, resources, and specialized expertise.
I understand why doing everything in-house still feels like the gold standard. It represents control, efficiency, and the self-sufficiency associations value and protect. That instinct hasn’t gone away. With tight budgets, lean teams, and the importance of institutional knowledge, keeping work under one roof can feel both responsible and practical.
This tension isn’t new. But increasingly, the conversation shifts from “Can we do this ourselves?” to “Should we, and what are we trading off in the process?”
Marketing today spans more channels, technologies, and skill sets than ever before. Teams are navigating:
Where a small team once could manage it all, today’s complexity often requires deeper specialization. Not because teams lack capability, but because the work itself has become broader, faster, and more technical.
At the same time, internal teams are balancing campaigns, leadership priorities, member needs, and daily requests. It’s not a talent issue. It’s a capacity reality.
Even strong teams feel pressure in this environment:
These aren’t failures. They’re symptoms of a more complex marketing landscape.
A More Sustainable Approach
What I’m seeing work best isn’t a choice between internal teams and outside support.
It’s a blended approach.
This isn’t about outsourcing core capabilities. It’s about structuring work in a way that protects team focus while adapting to growing complexity.
Today, success isn’t about keeping up. It’s about staying ahead. Organizations that embrace this mindset aren’t giving something up. They’re creating space to move faster, make smarter decisions, and support their teams more sustainably.
To me, partnership is not about replacing internal strengths. It’s about reinforcing them.
We’ve all heard the phrase, “A jack of all trades is a master of none.” In today’s environment, trying to do everything at once can dilute focus and strain even the strongest teams.
What I continue to see is this: strong teams become even stronger when they focus on what matters most and draw on the right expertise to support the rest. That combination gives them the space to excel, the insight to stay ahead of change, and the ability to serve their members while staying true to their mission.

Jana Darling is an association marketing leader with nearly 20 years of experience helping organizations grow and evolve. Drawing on both agency and in-house experience, she aligns vision, resources, and execution to drive sustainable growth and long-term member value.
Ready for growth? Get in touch today for solutions tailored to your needs.