The American Psychological Association published an article last year titled "Burnout and stress are everywhere." The piece maintained, "Burnout and stress are at all-time highs across professions."
Through our research over the past 15 years with association staff, we have seen substantial increases in the challenges of managing ever more complex membership programs and the demands of doing more with less. These difficulties grew even more intense with the radical adjustments brought on by COVID.
So, in our 2023 Membership Marketing Benchmarking Report, we once again questioned respondents about their stress levels. Specifically, we wanted to know, "With regard to your association, what keeps you up at night?”
Here is a selection of some stresses that association staff members shared with us.
In response to the challenges and stress presented in the APA article, they also highlight how organizations can assist their staff with dealing with stress. It starts” with listening to employees about their needs and responding with flexibility.”